Hi Kevin,

We looked into the situation and confirmed your package was shipped out on August 31st through Seamail. While Seamail is a budget-friendly shipping option, it takes up to 3 months on average to be delivered, and the tracking status doesn't update as quickly.

The recent status shows that the package arrived in your country on November 16th and is in customs at the moment. Hope it reaches you safely!

Let me know if anything is still unclear or if you have further concerns.

Kind Regards,